Caster World enters its 18th year proudly serving customers in Western Canada and the Pacific Northwest. What began as an assignment to remedy the specific concerns of customers having to adapt and modify various product applications has progressed into standards widely used in today's market place. The science is simple: Provide quality products competitively, serve our customers consistently, and allow the passion we feel for our products to provide the motivation that is required for setting the highest standards in service and innovative solutions.
From the beginning, we understood the importance of maintaining the relationships we developed, and appreciating their contribution to our industry. In a majority of situations, simply asking questions about applications is not enough. Details about the day to day usage of our products are vitally necessary. How else can we recommend the right product? Details of our customer's goals and expectations are essential, and allow us to provide solutions that make sense. Our products touch on a wide variety of industries from fixtures to industrial, environmental to institutional, electronic to aero-space, and beyond. It has been our experience that strong relationships are built when our intentions mirror the interest of our customers.
To better serve you, investment into our facilities and impressive personnel talent are ongoing. In Toronto, Algood products are stamped and formed with a variety of presses ranging to 500 tons. An in-house injection molding department enables us to fulfill the majority of our customer's wheel requirements. Full time tool and die makers, mold makers and apprentices occupy a dynamic tool room. The design, development and engineering departments offer support to the tool room, the central and western facilities, and to you, our valued customer.
In our western facility, we efficiently manage our inventory. Our strategically located BC Warehouse inventories staple and custom products to meet the strict demands of our customers. We deliver within 24-72 hours for standard products. Specialty casters and wheels are shipped in 7-10 business days. We design, correspond, build, and test custom casters for your unique applications in 3-4 months, from start to finish.
We welcome you to visit or call us with your caster and wheel related questions. Our sales team is comprised of conscientious individuals who understand our products and your needs. Our goal is to offer the best customer service experience in the industry.